Mojio and Mechanic Advisor Unite Platforms to Empower Auto Repair Shops with Real-Time Telematics Data and Automated Marketing for Fleet Customers – GlobeNewswire | CarTailz

LAS VEGAS, NV, Nov. 01, 2022 (GLOBE NEWSWIRE) — Today at AAPEX 2022, the largest and most influential trade-only event for the global automotive aftermarket industry, Mojio and Mechanic Advisor unveiled the industry’s first auto repair shop solution that provides real-time Leverages telematics data from connected fleets to enable remote vehicle diagnostics and automated tools for retention marketing.

The new service, called Steermatics, will be fully integrated with Steer, Mechanic Advisors’ next-generation CRM for auto repair shops. Participating workshops can purchase 4G LTE-connected OBD-II devices that can be easily installed in their fleet customers’ vehicles and enable the collection of extensive telematics data. Workshop technicians can remotely monitor the fleet’s vehicles via a helpful user interface that links the data to Steer’s automated marketing and customer communication tools.

When a vehicle requires service – whether for regular maintenance or an unexpected repair – both the fleet customer and the service technician receive automatic notifications and information about the issue, including recommended course of action, and online appointment scheduling to simplify the appointment booking process . Also, stores can send quotes and invoice directly to a customer for easy and clear communication.

“Together, Mechanic Advisor and Mojio are implementing telematics technologies to transform the way a vehicle is serviced and bring greater transparency and security to the auto repair process,” said Parker Swift, CEO of Mechanic Advisor. “Partnering with Mojio’s proven team ensures we can efficiently offer repair shops and their technicians Steermatics, giving them actionable fleet maintenance insights integrated with our growing suite of automated marketing tools.

Business owners who connect their fleet vehicles to Steermatics through a participating workshop also have the option to subscribe to the Force by Mojio fleet management service. Key features include live GPS location tracking with helpful safety, security and maintenance alerts; a detailed trip history with driver safety ratings; and vehicle health monitoring with maintenance management, diagnostic alerts, recall information and Mojio’s patented TireCheck tool for identifying tires in need of replacement.

“Steermatics is transforming the way workshops connect with their customers by reducing the friction all too often associated with maintaining fleets,” said Kenny Hawk, CEO of Mojio. “Remote access to real-time vehicle health insights from our platform enables a more transparent and proactive service relationship, paving the way to long-term customer loyalty. We look forward to scaling Steermatics alongside the brilliant team at Mechanic Advisor.”

As part of the collaboration, Mojio has enhanced its diagnostic capabilities to meet the expectations of modern automotive technicians. Vehicle-related data and insights made available to auto repair shops via Steermatics include:

  • VIN to identify the vehicle and link it to the customer account
  • OEM PIDs for accurate odometer, fuel level and oil life percentage, and TPMS (Tyre Pressure Monitoring System) data for proactive tire damage detection
  • Odometer readings to trigger proactive service reminders based on manufacturer or technician recommended service milestones
  • Freeze freeze frame data and Diagnostic Trouble Codes (DTCs) to identify problems in real-time and remotely diagnose emerging issues
  • Complete fuel trim (long and short term) and O2 sensor data to help troubleshoot inconsistent vehicle performance issues
  • Predictive maintenance alerts to warn of impending 12V battery failure and the need for an air filter change

Steermatics was designed with privacy in mind. Only vehicle condition and maintenance data is shared with participating auto repair shops. All behavioral and location-based data, e.g. B. GPS location, are excluded and will never be shared with Mechanic Advisor or the participating garages.

Mechanic Advisor and Mojio are presenting Steermatics at AAPEX 2022 with a live vehicle demonstration in the Joe’s Garage exhibit area, located on Level 1 at Service Desk 1 and Bay 5.

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About Mojio

Scalable, secure and hardware agnostic, Mojio is the platform and SaaS provider of choice to build, launch and scale connected mobility services. Mojio’s platform and mobile apps bring a smarter, safer, and more convenient car ownership experience to the global driving community. Force by Mojio helps small businesses manage, monitor and maintain their fleets and delight their customers with real-time tracking feeds. With over 20 billion kilometers of telematics data collected from more than a million vehicles, Mojio’s big data analytics framework leverages machine learning to generate actionable insights and next-generation revenue streams for companies across the automotive value chain to tap into.

Founded in 2012, Mojio counts some of the world’s largest brands among its customers, investors and partners, including Amazon, Audi, Bosch, Deutsche Telekom, Microsoft, T-Mobile and Vivint. Mojio is a career accelerator for dedicated tech professionals who want to drive the future of connected mobility. To learn more about how to join our team, please visit Mojio’s careers page.

About Mechanic Advisor

Established in 2003, Mechanic Advisor has three core products: Steer, a full-service CRM marketing platform, telematics and a nationwide directory for garages. Steer helps workshops attract new customers and brings existing customers back to the workshop for regular maintenance and necessary services. Mechanic Advisor and Steer offer tools and services designed to build and improve the relationship between the car owner and their workshop by building loyalty, trust and communication.

  • Steermatics – Telematics-based diagnostics and marketing for workshops


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