Mobilize Financial Services, the Renault Group’s mobility specialist focused on building innovative financial services to create sustainable mobility for all, is moving from selling cars to selling kilometers by developing consumption-based offers with services included. In line with this ambition, Mobilize Financial Services has decided to create Mobilize Insurance, a car insurance specialist for the European market. The aim of this new structure is to scale the auto insurance business in Europe with an innovative pan-European platform offering usage-based and mobility insurance fully integrated into the ecosystem of the group brands Renault, Dacia, Alpine and Mobilize.

Mobilize Financial Services has selected Accenture (NYSE: ACN) as an end-to-end partner to build and operate this platform from customer acquisition to claims management. Accenture will bring the best of its capabilities1 to jointly offer a unique digital customer experience, proposing insurance and mobility solutions that best meet customer needs in real time by leveraging car connectivity.

With this partnership, Mobilize Financial Services and the Group’s brands will take an unprecedented step in the European market at the intersection of the mobility and insurance industries:

  • full internalization of the insurance value chain and streamlined integration with the Renault Group network to provide a seamless experience for the Group’s customers and maximize overall customer satisfaction
  • true end-to-end mobility solutions with embedded insurance tailored to how customers use their cars to become a true mobility provider that makes life easier
  • centralized pan-European model built on a single technology and operational platform as a scalable asset to grow its motor insurance business across Europe and beyond

João Leandro, CEO of Mobilize Financial Services, says: “With the creation of Mobilize Insurance, Mobilize Financial Services reaches a new milestone on its way to becoming the brand reference to meet the car-related mobility needs of customers’ new lifestyles. We will capitalize on the rise of connected vehicles and growing demand for personalized services to develop disruptive services such as usage-based insurance, including pay-how-you-drive solutions. This will also be a great opportunity to increase our customer satisfaction and remain the benchmark among captives and banks.”

Jean-Marc Ollagnier, CEO of Accenture for Europe: “The mobility market of the future will require profound changes from companies and at the same time open up enormous opportunities. New business models, enabled by technology and based on services traditionally provided by different industries, need to be implemented to remain relevant to customers, accelerate the net-zero transition and enable future growth. We are delighted to be collaborating with Mobilize Financial Services on such a strategic and innovative project that is helping to shape the mobility services of tomorrow.”

About Mobilize Financial Services:

As a partner that cares about all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. Mobilize Financial Services, a subsidiary of the Renault Group, which began operations almost 100 years ago, is the trademark of RCI Banque SA, a French bank specializing in vehicle financing and services for Alliance customers and dealers. With offices in 36 countries and almost 4,000 employees, the group financed over 1.4 million contracts (new and used cars) and sold 4.7 million services in 2021. At the end of 2021, average working assets amounted to €44.8 billion in funding and a pre-tax profit of €1,194 million. Since 2012, the group has launched debt collection business in several countries. At the end of December 2021, net deposits received totaled €21 billion, or 47% of the company’s net assets.

To learn more about Mobilize Financial Services: www.mobilize-fs.com/
Follow us on Twitter: @Mobilize_FS

About Accenture:

Accenture is a global professional services company with leading digital, cloud and security capabilities. Combining unmatched experience and specialized skills across more than 40 industries, we provide strategy and consulting, technology and operations services, and Accenture Song—all supported by the world’s largest network of Advanced Technology and Intelligent Operations Centers. Delivering on the promise of technology and human ingenuity every day, our 721,000 associates serve customers in more than 120 countries. We harness the power of change to create value and shared success for our customers, employees, shareholders, partners and communities. Visit us at www.accenture.com.


Mobilize financial services
Amandine Montell
+ 33 (0)6 87 71 80 63

Agency CLE
+ 33 (0)1 84 16 06 22

Camille Garcia
+33 1 53 23 54 94

Velislava Le Fevre
+33 1 53 23 46 18

1 Accenture Consulting, Accenture Song, Accenture Technology, Accenture Operations

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