Duke Energy Florida Intends to Complete Restoration for Customers by Friday Night – Duke Energy News Center | CarTailz


  • 14,000 customers were left without power at 9:30 a.m. today


  • repair teams to restore power to most remaining affected customers by tonight; Many will be restored sooner

ST. PETERSBURG, Fla. — Duke Energy Florida said today it is on track to have nearly all customers who lost power during Tropical Storm Nicole restored by 10 p.m. tonight, although many will be restored earlier.

Repair teams have restored power to more than 250,000 Florida customers.

At 9:30 a.m. today, around 14,000 customers were without power.

“This storm affected all areas in our service area, but we were prepared for it,” said Todd Fountain, Duke Energy Florida storm director. “We appreciate everyone’s patience and support as we work to safely restore service to everyone as quickly as possible.”

The Panhandle and north-central portions of the service area, including the Big Bend region, experienced sustained Nicole tropical storm conditions that caused outages well into Thursday evening. Restoring these areas will be a major focus today alongside the more affected sections to the south (Pinellas, Pasco) and east (Volusia, Seminole, Orange).

90% of Duke Energy Florida’s customers are expected to have power by 10:00 p.m. tonight in the following counties: Alachua, Columbia, Marion, Sumter, Suwannee and Taylor.

Power is expected to be restored to Duke Energy Florida’s remaining customers in the following counties by 3:00 p.m. today: Orange, Pasco, Pinellas, Seminole and Volusia.

Estimated power restoration times indicate the latest time that the company expects power to be restored in a given area. However, power for many customers in this area will be restored sooner.

Customers who are subscribed to Duke Energy text alerts will receive an SMS once an estimated recovery time has been set for their location. (Sign in to receive outage notifications.)

The Company also provides estimated power recovery times for specific counties at duke-energy.com/outages.

What to do if the power goes out

  • Stay away from fallen or sagging power lines that may be hiding in flood water and debris. Consider any live lines and trees or branches in contact with lines. Report any power line hazards to Duke Energy at 800.228.8485 or contact your local emergency services department or agency.
  • If a power line falls over a car you are in, stay in the car. If you MUST exit the car due to a fire or other immediate life-threatening situation, do your best to jump out of the car and land on both feet. Be careful not to let any part of your body touch the car when your feet hit the ground.
  • Disconnect or turn off all unnecessary electrical equipment that may start automatically when power is restored to avoid overloading the circuits.
  • Familiarize yourself with the proper food safety precautions during and after a power outage. See the FDA Food Safety Guidelines for more information.
  • Do not walk, swim or drive through flood water.
  • If you are using a generator due to a power outage, follow the manufacturer’s instructions to ensure safe and proper operation. Operate your generator outdoors; Never operate it inside a building or garage. Please be aware of utility crews and turn off the generator if there are crews around. Electrical stress on power lines can be hazardous to repair personnel.
  • Never replace a fuse or touch a circuit breaker with wet hands or while standing on a wet or damp surface.
  • If the meter box is pulled away from a customer’s home or mobile home service pole and no power is received, the homeowner is responsible f
  • Home and business owners whose structures have suffered water or other structural damage and who are unsure whether their electrical equipment (e.g., internal wiring, meter box, etc.) is damaged should consider contacting a contact a licensed electrician. In some cases, an electrical inspection may be required by the county before Duke Energy can resume service. An electrician can advise customers on next steps.

For more tips on what to do after a storm, visit duke-energy.com/StormTips.

failure notification

Customers experiencing a power outage can report it in the following ways:

  • SMS OUT to 57801 (Normal SMS and data charges may apply).
  • Visit duke-energy.com on a desktop computer or mobile device.
  • Use the Duke Energy mobile app (download the Duke Energy app to your smartphone from the Apple Store or Google Play).
  • Call Duke Energy’s Automatic Outage Reporting System: 800.769.3766 (800.POWERON).

Follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy) or visit dukeenergyupdates.com.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, has 10,300 megawatts of generating capacity and serves 1.9 million residential, commercial and industrial customers in a 13,000 square mile service area in Florida.

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, NC, is one of America’s largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky and have a combined power capacity of 50,000 megawatts. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 28,000 people.

Duke Energy is conducting an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from power generation by 2050. The company has indicative carbon emissions targets of at least 50% reduction from power generation by 2030, 50% for Scope 2 and certain upstream and downstream Scope 3 emissions by 2035, and 80% from power generation by 2040. In addition, the company is investing in major power grid improvements and energy storage, and examines zero-emission power generation technologies such as hydrogen and advanced nuclear power.

Duke Energy was named to Fortune’s 2022 World’s Most Admired Companies list and Forbes’ World’s Best Employers list. Visit duke-energy.com for more information. The Duke Energy News Center contains press releases, data sheets, photos and videos. Duke Energy’s illuminations feature stories about people, innovation, community issues and environmental issues. Keep following Duke Energy TwitterLinkedIn, Instagram and Facebook.

Media contact: Ana Gibbs
Cell: 813.928.7263
Media line: 800.559.3853

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