Duke Energy Florida Prepares for Approaching Storm Nicole with Nearly 5,000 Workers from Across the State – Duke Energy News Center | CarTailz

  • Customers should now prepare for potential power outages

  • Crews will begin repairs as soon as weather conditions permit

ST. PETERSBURG, Fla. — Based on the current forecast path of Tropical Storm Nicole, Duke Energy Florida is strategically deploying approximately 5,000 workers — power line technicians, damage surveyors, vegetation workers and support workers — across the state to respond to potential power outages.

Crews from Duke Energy’s operations in Ohio, Kentucky and Carolinas will be helping — as will workers from other utility companies located in Arkansas, Georgia, Louisiana, Missouri, Tennessee and Virginia, among others. All crews are ready to begin restoring power as soon as weather conditions safely permit.

“We anticipate this storm will bring strong winds and heavy rain over many parts of our Florida service area, including areas still recovering from Hurricane Ian,” said Todd Fountain, Duke Energy’s Florida storm director. “Crews and resources will be deployed to secure locations across the state to respond to any sort of outage as soon as it is safe to do so. We will continue to adjust these resources as the storm approaches, and we urge our customers to continue to heed the direction and warnings from emergency management officials in your area.”

Restoring power after a storm can be extremely difficult for repair teams, as travel and working conditions can be affected by high winds and possible flooding, making repair work in some areas lengthy and difficult.

Power restoration teams will begin work immediately after the storm, but restoration efficiency is improving with damage assessment information available to ensure the right workers and materials are dispatched to each power outage location.

Duke Energy will provide customers with estimated power restoration times once the damage assessment is complete. The company will also regularly update customers and communities via email, text messages, outbound phone calls, social media and its website with an interactive outage map. The outage map allows customers to view current information about power outages, including the total number of outages across the system and estimated recovery times.

Important reminders

  • Ensure an adequate supply of flashlights, batteries, bottled water, non-perishable groceries, medicines, etc., and the availability of a portable, battery-powered radio, television, or weather radio.
  • Customers should arrange alternative shelters as needed if they are significantly impacted by a power outage – particularly families with special medical needs or elderly members.
  • If a power line falls over a car you are in, stay in the car. If you MUST exit the car due to a fire or other immediate life-threatening situation, do your best to jump out of the car and land on both feet. Be careful not to let any part of your body touch the car when your feet hit the ground.
  • If you are using a generator due to a power outage, follow the manufacturer’s instructions to ensure safe and proper operation. Operate your generator outdoors; Never operate it inside a building or garage.
  • Do not use grills or other outdoor appliances or appliances indoors for heating or cooking as these appliances can emit carbon monoxide.
  • Stay away from dropped or sagging power lines. Consider any live lines and trees or branches in contact with lines. Report any power line hazards to Duke Energy at 800.228.8485 or contact your local emergency services department or agency.

failure notification

Customers should ensure that their contact information is up to date and their communication preferences are noted on their account so that they can receive proactive updates from Duke Energy on the status of a power outage.

Customers who experience an outage during a storm can report it in the following ways:

  • Visit duke-energy.com on a desktop computer or mobile device.
  • Use the Duke Energy Mobile App – Download the Duke Energy App from a smartphone via the Apple Store or Google Play.
  • SMS OUT to 57801 (Normal SMS and data charges may apply).
  • Call the Automated Outage Reporting System at 800.POWERON (800.769.3766).

For more tips on what to do before, during, and after a storm, visit duke-energy.com/StormTips.

Follow Duke Energy on Twitter for updates on the storm or power restoration (@DukeEnergy) and Facebook (Duke Energy).

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, has 10,300 megawatts of generating capacity and serves 1.9 million residential, commercial and industrial customers in a 13,000 square mile service area in Florida.

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, NC, is one of America’s largest energy holding companies. Its electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky and have a combined power capacity of 50,000 megawatts. Its natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. The company employs 28,000 people.

Duke Energy is conducting an aggressive clean energy transition to achieve its goals of net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from power generation by 2050. The company has indicative carbon emissions targets of at least 50% reduction from power generation by 2030, 50% for Scope 2 and certain upstream and downstream Scope 3 emissions by 2035, and 80% from power generation by 2040. In addition, the company is investing in major power grid improvements and energy storage, and examines zero-emission power generation technologies such as hydrogen and advanced nuclear power.

Duke Energy was named to Fortune’s 2022 World’s Most Admired Companies list and Forbes’ World’s Best Employers list. Visit duke-energy.com for more information. The Duke Energy News Center contains press releases, data sheets, photos and videos. Duke Energy’s illuminations feature stories about people, innovation, community issues and environmental issues. Keep following Duke Energy TwitterLinkedIn, Instagram and Facebook.

Media contact: Ana Gibbs
Cell: 813.928.7263
Media line: 800.559.3853

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